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Archives: FAQ

What is the comprehensive warranty?

The warranty covers defective parts and labour. The warranty does not cover the batteries, and the charger. In any event of a fault, please contact customer service.

How do I know where to place the B-Cure Laser?

For every problem, there are recommended spots for treatment. These spots appear on the treatment map in the booklet. You should also feel free to consult the company’s customer service.

Why should I start with only one and a half minutes, if I can start with more?

The directive is intended to prevent the increase of pain, in cases where  an inflammation has developed. If, after a one-and-a-half-minute treatment, no increase of pain is felt, it is recommended, for the following treatment, to go up to the full treatment protocol of six minutes, twice a day. If pain is felt, then the length of the treatment should …

Why should I start with only one and a half minutes, if I can start with more? Read More »

How do I know when the batteries are empty?

When the battery’s power is low, the black line above the two right-hand digits on the display shortens. Furthermore, the batteries should be replaced once every 12-18 months. It is important to make sure that they are AAA chargeable batteries!